My job involves a lot of technical information, and I have become used to using industry terms without thinking. Last week, I showed one of my documents to a new customer, and they had questions about almost every section. I realized the writing needed work. I started looking into technical content writing services. Has anyone used professional help to explain technical subjects in simpler language? How did the writer learn enough about your topic? I would like to know what the experience was like before trying it myself.